PRIVACY POLICY

Introduction

The Privacy Policy describes the usage of personal and sensitive information which is collected by us on our website while making your purchase.

The type of personal information we will collect about you may include:

  1. Name

  2. Address

  3. Phone number

  4. E-mail IDs

  5. Age and language familiarity related information

  6. Devices and browsers used

 

We collect information about you for the following reasons:

  • To process your order and to contact you in the event of any queries relating to the order or purchase.

  • For our delivery partners to contact you at the time of pickup or delivery of your products.

  • To understand you better, so that we can design more appropriate, useful and fun products for you and your little ones.

  • To provide an optimal and seamless experience for you while browsing through our website.

 

We take your privacy and personal information very seriously, all information we collect from you is stored on secure and state of the art encrypted servers. Payment related information such as bank account details or credit / debit card numbers, UPI id, wallet information, which is essential to completing the purchase on our online store are not received by us. This is collected via secured payment service providers (such as PayU or Razorpay) and are not stored on our servers.

 

We reserve the right to store shopping pattern data in order to provide better service to all our customers. We will never release any customer information to third parties under any circumstances. Information given voluntarily to help us understand our customer’s needs also remains confidential and is at all times stored on a secure server.

Privacy, Cookies & Tracking Policy

Candid Creeda is committed to preserving the privacy of all visitors to our website. Cookies are small amounts of information which we may store on your computer's browser to help us improve your site experience. Cookies will not contain viruses nor install malware and are commonly used across the internet for analytic purposes. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log in to and use the website during your future visits. They also allow us to monitor website traffic and to personalize the content of the website for you.

Contact Us

If you have any questions or concerns about our use of your personal information, please email us at support@candidcreeda.com, or contact us through the contact form here..